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LawyerAk
LawyerAk, Solicitor
Category: Immigration Law
Satisfied Customers: 3005
Experience:  Expert in Immigration and family law
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Just have a question regarding my flight yesterday, no visa

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Hello just have a question regarding my flight yesterday
JA: Just to clarify, which visa specifically are you asking about?
Customer: no visa problem with a travel agent
JA: Have you already talked to a lawyer about the visa?
Customer: no visa
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: no
Customer: replied 6 days ago.
Hi
Customer: replied 6 days ago.
I haven’t explained fully my problem
Good afternoon

I am Lawyer Ak and I will be assisting you today.

Customer: replied 6 days ago.
Good afternoon

Please go ahead with your question?

Customer: replied 6 days ago.
I have experienced some issues with a travel agancy yesterday
Customer: replied 6 days ago.
I had to travel to Toronto today
Customer: replied 6 days ago.
I made a booking couple hours before the flight
Customer: replied 6 days ago.
as I was walking between terminals I felt unwell and thought better not travel
Customer: replied 6 days ago.
called them let them know
Customer: replied 6 days ago.
They had my card details
Customer: replied 6 days ago.
gave charged me
Customer: replied 6 days ago.
Won’t refund
Customer: replied 6 days ago.
Won’t give me an invoice
Customer: replied 6 days ago.
Won’t give me the reference nimber
Customer: replied 6 days ago.
Just wondering what I can do?
Customer: replied 6 days ago.
Should I wait for your reply?

If they are refusing to give you a refund for feeling unwell or not willing to change your flight you can escalate the agent to ATOL protected to make a claim through them, first of all you would need to speak to the agents head office.

LawyerAk and other Immigration Law Specialists are ready to help you
Customer: replied 6 days ago.
I tried talking to the supervisor but he is putting the phone down
Customer: replied 6 days ago.
only offering a voucher
Customer: replied 6 days ago.
Will you call me?
Customer: replied 6 days ago.
How long will it take please?
Another expert has accepted the call will be calling.