So if the hotel doesn't refund you, your rights have been breached under the Sale of Goods and Supply of Services Act 1980.
You should write to the hotel and tell them this and that you want your money back in 14 days otherwise you will sue. You can use the attached letter, just remove the reference to "faulty/not fit for purpose" and instead put in breach of contract.
You can use the Court Service Online website to start a claim against the hotel.
The fee to start the claim is 25 euro and this is added on to the amount which you paid to the hotel.
You will need to register as a new user at https://www.csol.ie/ccms/welcome.html
Once you have done that, the Small Claims Registrar serves the court documents upon the defendant. If the defendant disputes the claim then the Registrar sends you a copy of the response.
The Registrar will try to resolve the claim for you both - if it does not resolve then the Registrar will pass the claim to the nearest District Court where in most cases the dispute is decided on paper but the judge may decide to list a hearing in case the papers do not enable them to make a decision.
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