How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Gavin Perry Your Own Question
Gavin Perry
Gavin Perry, Mechanic
Category: Kia
Satisfied Customers: 2290
Experience:  Licensed diagnostic and repair technician
Type Your Kia Question Here...
Gavin Perry is online now

The doors will not open. The key does not open the door

This answer was rated:

The doors will not open. The key does not open the door either
Assistant: Is the key stripped or worn?
Customer: Not really
Assistant: What is the model/year of your Kia?
Customer: It is a Kia Soul 2 reg 59
Assistant: Are you fixing your Soul yourself? What have you tried so far?
Customer: Just tried to get the key to work manually
Assistant: Anything else you want the mechanic to know before I connect you?
Customer: No

Hi my name is ***** ***** I help you with this ?

Customer: replied 1 year ago.
We cannot get into our Kia Soul. The doors are locked and the key won’t work

Has the lock seized ?

Gavin Perry and other Kia Specialists are ready to help you