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sebastian manrique
sebastian manrique, Auto Mechanic
Category: Kia
Satisfied Customers: 4633
Experience:  Director Ejecutivo at Multiservicios Cruz de las Mercedes
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My Kia soal 2011 Ribbing at the starting and some times

Customer Question

Hi
JA: Hello. How can I help?
Customer: my Kia soal 2011 Ribbing at the starting and some times engin off so how can I fix that by self and what is the problem
JA: Will the headlights turn on? Is the battery fully charged?
Customer: No
JA: Are you fixing your Soul yourself? What have you tried so far?
Customer: I gave my car to my garage and that charge me 600 £ but couldn’t fix that &then I tried STP for Different Tape Cleaner but was better no to much
JA: Is there anything else the Mechanic should know before I connect you? Rest assured that they'll be able to help you.
Customer: Yes The Important I Couldn’t pay
JA: JustAnswer requires a modest payment. You'll see the amount on the next page. It's way less expensive and more convenient than any face-to-face visit.
Customer: Okay
Submitted: 20 days ago.
Category: Kia
Expert:  sebastian manrique replied 20 days ago.

Dear customer my name is***** the expert who will attend you today, I am reviewing your query at the moment you are viewing this message, if you wish you can tell me your name, to know who I have the pleasure to talk to, also if possible I would like you to send me a photo or video in which your fault is better appreciated, it would help a lot to improve my final answer. If you have done a previous check or diagnosis in which you have obtained any error codes, that would also be helpful. Please note that the system will automatically offer you a service call, this has an additional cost to the initial cost of the consultation, and not in all cases it is necessary, so I recommend you to dispense with the call for now, we can continue through this chat without any problem. Thank you very much for trusting in the just answer.

Expert:  sebastian manrique replied 20 days ago.

Dear customer, was any diagnosis done with the help of a diagnostic tool in your workshop?

Expert:  sebastian manrique replied 20 days ago.

Dear customer, this kind of engine interruptions can have multiple causes, the first thing you should do before this kind of problems is a diagnosis from a diagnostic tool, this will allow you to have a clearer view of any problems related to sensors or emergency modes that could be cutting the engine operation, However in addition to these considerations it is appropriate that you do a check to the fuel pump, as it could be cutting off the supply, which would make it shut down, I do not know what revisions made your workshop, but this kind of problems can be addressed in the way that I have mentioned without having to go to a specialized agency, a local workshop can perform this work, which lowers its cost considerably.

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