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IT Miro
IT Miro, Computer Scientist
Category: Laptop
Satisfied Customers: 3432
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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Trouble with CineDash Media Console. Mute light is on, and

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Trouble with CineDash Media Console.
Mute light is on, and volume is up to highest point
touching these is having no effect.
This is the way it is even when I start up the Laptop.

Hello! I am IT Miro and I will assist you on this question.

If the CineDash Media Console stopped responding, please do the following:

1. Shut down your laptop

2. Disconnect the power adapter from the laptop

3. Turn over the laptop and disconnect the laptop's battery

4. Leave the laptop like that without power for about a minute

5. Re-connect the battery and the power adapter

6. Power on the laptop and check the status of CineDash Media Console

Let me know the results.

IT Miro
IT Miro and 4 other Laptop Specialists are ready to help you