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Josh
Josh, Computer Enthusiast
Category: Laptop
Satisfied Customers: 21712
Experience:  Expert for over 10 years
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i have just bought a toshiba laptop and although it was working

This answer was rated:

i have just bought a toshiba laptop and although it was working ok now when i put the
start screen up the cursur has disapeared and no matter how much i move the touch
pad it will not come on
Hi! My name is XXXXX XXXXX I will be assisting you. Let's get started!

Please press and hold down the POWER button for 5-10 seconds until the laptop powers off. Wait 10 seconds and power it back on

Check again to see if you have the same problem
Customer: replied 4 years ago.

there is no response from cursor

Kenneth,

Do you have an external mouse (USB mouse) that you can test on the laptop to see if it works?
Customer: replied 4 years ago.


no

What is the Toshiba model number for your laptop?
Customer: replied 4 years ago.


C50/C55-A

It is possible that the cursor is locked.

Try pressing the F5 key and moving the mousepad. If the cursor does not work then try pressing FN key and F9 key together; now try moving it.
Josh and 3 other Laptop Specialists are ready to help you
Customer: replied 4 years ago.


THE CURSOR IS ON AFTER USING THE F5 KEY

Awesome!

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