How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Shefin Your Own Question
Shefin, Laptop Support Specialist
Category: Laptop
Satisfied Customers: 6047
Experience:  Working as Tech support specialist with a world famous computer manufacturer
Type Your Laptop Question Here...
Shefin is online now

Im trying to remove the back of a HP G62 b2OSA. Ive got all

Customer Question

I'm trying to remove the back of a HP G62 b2OSA. I've got all of the obvious screws but it won't budge. I'm trying to access the power socket which is faulty. Is there something hidden or do I need to unclip something. I've removed 21 screws, the hard drive, memory, small memory board and backup battery. Please help as this is driving me nuts!
Submitted: 3 years ago.
Category: Laptop
Expert:  Shefin replied 3 years ago.

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Please download the service guide from the link below.

Refer page 41 onwards to get removal instructions.

If you have any questions, please let me know, so that I can assist you further.

If you appreciate my service, please rate it EXCELLENT by clicking click the EXCELLENT smiley face. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!