Sorry, I confirm that System Restore does not affect data, such as documents, emails, photos, etc.
- If that does not work, can you download and install / run the Software Update tool at the website below and check:
- If needed, go to Control Panel\System and Security\Windows Update, then check for updates, then install all updates, including optional updates.
- If needed, go to Control Panel\Hardware and Sound\Tablet PC Settings, then click on Setup..., and follow the steps there to configure the touch display.
- If all fails, please back up your data/files, i.e., documents, photos, etc., to a USB drive, then run the recovery process: At the Start screen mode, type Recovery, then Select the Recovery option, and continue. Full instructions:
When you are available, please click on the Reply to Expert tab below, and reply back to me, so we can continue. Thank you,