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Hi, I am A. Stevens here to help with your question!
I would suggest pulling out the battery
And then waiting for a while
Then put the battery back in and power it on...see if the behavior returns normal
Sometimes the system BIOS can do some strange things...
I have done that ....pulled it off last night but the fan still ran all night and is still running
Even with the battery pulled ofF?
yes even with battery pulled off
So does the notebook work correctly ?
Can you access the BIOS?
I pulled it off again fan still running
If it is running with the battery pulled out...I am almost certain you have a hardware issue.
You mentioned you purchased it recently.
I can;t get it to turn on or off
Is it within the return period of the seller?
I would definitely suggest getting it replaced if possible
Otherwise would need to contact Lenovo to make a warranty repair/replacement
I am out of the country and this is my work computer so none of that matters this minute I need a Lenovo expert to tell me what the heck to do
I see, sorry didn't realize the situation.
there has to be an override or something? It was working yesterday and it has done this since I bought it...even my it person who loaded my programs said it was weird but then it started working and now its stuck in this fan mode and I cannot turn on or off
Do you know how to access the BIOS?
Typically Escape or Delete when you power on the computer
it just stopped so now what should I do
Might want to reboot and check the BIOS settings
put the battery back in and see if I can turn on and then maybe you can help me figure out what is going on
typically the fan speed etc. will be determined there
Sure, go ahead and power it up
try to get in to the BIOS on startup
now I cant get it to turn on this is just not good the computer I am on is my personal and I have no issue with it
I understand your frustration
I really think you have a hardware issue with the Lenovo
yeah ok it just came on hold on and maybe help me look bc I don't know where to look to check it
That behavior wouldn't normally happen because of any software problems
I think it finally turned off bc it ran out of battery...so I have plugged it in can you tell me where to look or check something?
Look in the BIOS
When you turn it on, hit delete or esc to access BIOS
fan control settings will be there
I am in Lenovo solution center device manager will that help
BIOS will be before the operating system loads
Right when you power it on
you are a techgeek I am a normal person...the computer came on and now it is on so I am in the computers settings can I check something there?
No there isn't anything to check there
You have to enter a special menu right when the computer turns on
If it's not acting up with the fan I wouldn't worry about it...
Is it still doing it now?
this sucks oh well it is charging now but this is not a good machine
Yeah it's definitely doing something weird.
As I mentioned, try to exchange it when you can
Since you just got it
yes that is going to happen thanks
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