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James K.
James K., Consultant
Category: Laptop
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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My DVD/CD has stopped working. It began by not recognising

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My DVD/CD has stopped working. It began by not recognising recordable DVDs and now it doesn't work at all. Is there anything I can do?
My name is James
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Can i remote on fix the issue
I can send you a link to Connect
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Customer: replied 2 years ago.

Still not working after restore


Its looking like the lense

A restore in reality rules out asoftware issue

The lense probley needs ajusting ,

There is no point paying to have this done as the cost will be higher than the unit is worth

for less than $15 you can buy a USB external writer which will solve the issue

Link below
Customer: replied 2 years ago.

Ok thanks for your help