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IT Miro
IT Miro, Computer Scientist
Category: Laptop
Satisfied Customers: 3432
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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My computer is running slow - sometimes so slow I have to wait

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My computer is running slow - sometimes so slow I have to wait for my letters to appear as I type - could you please take a look and fix this for me.
Hello again! Please download and run a remote assistance program using the link below so that I can connect to your computer and take a look: Thanks,IT Miro
We are connected.
It looks like I could not automatically reconnect after restarting your computer. Since I had done some cleaning, let me know if your computer is operating faster.
Customer: replied 2 years ago.

it seems ok at the moment, but the problem comes and goes, sometimes its ok and other times i have to stop and wait for my words to appear on screen as i type! its ok now.

is there more that can be done?

I've disabled some old, non-used programs, so it should work better now. Use your computer as you usually do, and let me know if it any better. What you can do more is to check for all installed programs and uninstall those you don't use any more. To do that, right-click on the Windows Start button located in the bottom left corner and select Programs and Features (first on the list). A new window will appear with a list of all installed programs. Go through that list and find the programs you don't need any more, so that they can be uninstalled. To uninstall a program, right-click its name and select Uninstall. When done, restart the computer.
Customer: replied 2 years ago.
Ok thanks for that. Can we sort out the back up now?
Shall I open a new question for that?
Yes, we can work on the backup as the new question.
IT Miro and 3 other Laptop Specialists are ready to help you