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Jason Jones
Jason Jones, Computer Technician
Category: Laptop
Satisfied Customers: 18959
Experience:  10+ years of both work experience and education.
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I have a Toshiba Satellite C55D-A-15H I cannot get any sound

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I have a Toshiba Satellite C55D-A-15H I cannot get any sound from it, it has been OK until now
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 9 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 9 months ago.
Please email your reply I have to go out now


I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

I will be standing by, looking forward to your response.

Thank you,

Customer: replied 9 months ago.
sorry not to get back to you before but I was out till late last night. my son sorted my problem thank you, ***** ***** do not expect to pay any more than the £20.00 deposit.Thanks anywayMike Harvey

Hello Mike Harvey,

When you are ready to continue, please post a message here.

Thank you,


Customer: replied 9 months ago.
I have sorted out the problem thanks. I will
Not require your services thank you.

Thank you for the update. Will that be all for today?

Jason Jones and other Laptop Specialists are ready to help you

You have requested a remote session.

Follow the instructions below to begin the remote helping screen.

Remote page:

After clicking the link above, enter the following two digit number: 11 and click the circle button to start the remote application.
(After the file finishes downloading, please open the file and run it.)

Customer: replied 9 months ago.
I do not require your services any more thank you. Thats all for now.

Okay, thank you. It appears that you chose the remote request, which charged you an extra fee. Don't worry about that, I will send in your task for a full refund. Thank you.

Customer: replied 9 months ago.
Thank you Jason