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Pete
Pete, Computer Enthusiast
Category: Laptop
Satisfied Customers: 20003
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I can not run windows 8.1 now but it was pre loaded when it

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I can not run windows 8.1 now but it was pre loaded when it was came in market in 2013or 2014

Hello,

What is the make and model number of your computer?

What happens when you try to run Windows?

Are you getting any error messages?

Customer: replied 8 months ago.
MAKE OF SAMSUNG
model NP-NC10
WHEN START I CAN SEE WINDOWS8.1 TILES THERE BUT I CAN USE ONLY DESKTOP
NO ERROR MESSAGE BUT WHEN I USE IT IN MIDDLE OF MY WORK SETTING LOGO APPEARS AND ASKING GO TO PC SETTING

Ok, lets try remote assistance to troubleshoot this.

Pete and other Laptop Specialists are ready to help you
Customer: replied 8 months ago.
i lost you sir but when start laptop first thing i see is setting then i press window key on laptop then i go to crime to run laptop
Customer: replied 8 months ago.
i make you confuse cause i have very little knowlege of computor sir
Customer: replied 8 months ago.
i am here sir waiting for you to help me to sort out my windows8.1 problam which is i can not run on my samsung laptop nc10
Customer: replied 8 months ago.
i am vishnu patel is here waiting for you sir

Hello Vishnu,

Let me know what time suits you for me to connect?

I am available after 6pm UK time.