Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hi! My name is ***** ***** I will be assisting you. Let's get started!
Is your computer signing into a username or is it an email address?
What is the email address that it shows?
Have you tried to reset the password *****?
Click here: https://account.live.com/ResetPassword.aspx?
Select I FORGOT MY PASSWORD ***** Next
Follow the prompts to reset the password ***** use the new password ***** sign in
4466 should be too short of a password ***** Please change the password ***** something longer
Yes, I do understand.
You will need to reset the password ***** the steps that I have given you on a different computer then use the new password ***** the problem computer.
Did you make the password ***** besides 4466?
Is the problem computer connected to Wi-Fi or internet?
Please restart the computer and try again
Yes, I am here.
Are you entering the new password ***** are you trying to use the 4466 password?
Sure; you can come back here when you are free again or we can discontinue if you choose.
Okay, thank you.
I can see that you rated our session as 2 stars although you requested to resume today.
Thank you for the reply.