Laptop Questions? Ask a Laptop Technician for Answers ASAP!
My name is***** apologies for the delay in responding. Restarting the system may resolve the problem. Please try the following and let me know results
1 Press Windows key and R. If it opens Run, type shutdown /r /t 0 and press Enter
2 If it does not help,
Press and hold Ctrl and Shift keys, press Esc. If it opens Task Manager, click More Details
Then click Processes tab
In the list of processes, find the process named Windows Explorer
Right click on it and select Restart
3 If all of the above fails, then press and hold the power button of the laptop for about 10 seconds and the system should turn off. Then turn it back on and when Windows starts again, check if the problem is still there
Please let me know results
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