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Can you please remove the power to the TV (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.
Let me know the results please
yes.. did you see the instructions I gave you?
Can you disconnect everything from the TV, so cable box, Bluray player, Antenna ect
Then connect only the power, power it on and tell me how it then functions please
Can you please do the last instructions I sent you?
It is the Tcon board that has faulted in the TV
I am really sorry about this and you are going to have to return the TV to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.
Can you please click the stars at the top then submit to rate me