Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hi, this is Pradeep and I will be helping you with your issue today . Let me know when you are ready
Thank you.Are you able to login to your desktop or its just circling from the Toshiba screen only?
Its a laptop or the desktop ?
Battery is removable or Non removable?
OK. Please shutdown the computer and remove the charger. Make sure nothing is connected to the laptop and shut it down.
Press & Hold the power button for 50 seconds and then turn it on and check.
Let me know once it is complete!!
If it is showing windows error Recovery, then there is only option to fix it .
You will have to reset the computer with the help of windows DVD for windows 7.
DO you have the DVD for windows 7 professional?
You are most welcome.
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Have a nice day Thank you!!