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RobsWorld
RobsWorld, I.T Expert
Category: Laptop
Satisfied Customers: 1104
Experience:  I.T Support
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Not starting up. Continually and rapidly switching on off.

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Not starting up. Continually and rapidly switching on off.
Assistant: What Operating System (OS) are you running on your laptop?
Customer: Windows 10
Assistant: Does your laptop make any noise when rebooted? Are any of the LED lights on?
Customer: Just the sound of the fan going on and off as well power light flashes at same time
Assistant: Anything else you want the Computer Expert to know before I connect you?
Customer: Has happened before and aventually came on with a button sequence which I don't remember. Probably just coincidence. Has been running fine for a while since then

Thanks for choosing Just Answer, I am here to look at the issue your having today. Please could you let me know how long this has been going on for?

Customer: replied 6 months ago.
Just started today but had happened before. A few months ago

how long does the computer stay on?

Customer: replied 6 months ago.
It doesn't. just immediate on /off clicking

so it does not turn on whatsoever?

Customer: replied 6 months ago.
No. Just continually trying on its own.

to turn on?

Customer: replied 6 months ago.
Trying to send you a video but it won't send
Customer: replied 6 months ago.
Nothing on screen at all just black screen and the clicking and power light going on and off

power plugged in?

Customer: replied 6 months ago.
If I hold down the ctrl key and press power button the optical drive will try to start once but then just does the same as the rest and cut off again
Customer: replied 6 months ago.
Have tried it with both the power plug and the battery and the power plug on its own, same result

sounds like a processor issue

Customer: replied 6 months ago.
I have also tried changing the cmos battery. Same thing

processor sounds fried

Customer: replied 6 months ago.
OK. Thanks for your help. Just keep hoping it comes to life again I guess.

i think it will be more so a replacement required

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