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Jason Jones
Jason Jones, Computer Technician
Category: Laptop
Satisfied Customers: 22827
Experience:  10+ years of both work experience and education.
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I'm getting error code OXB8D91055, HP ENVY 5030 / macbook

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hi I'm getting error code OXB8D91055
JA: What's the brand/model and Operating System (OS) of your laptop?
Customer: HP ENVY 5030 / macbook pro
JA: What have you tried so far with your laptop? Have you installed any updates recently?
Customer: no updates as yet, do you recommend this? no other steps taken
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no thanks

Hello,

My name is***** look forward to helping you today.

Has this printer worked in the past or is this a new installation?

Jason Jones and 4 other Laptop Specialists are ready to help you
Customer: replied 2 months ago.
hi, yes its worked fine until recently. Even though its plugged into the laptop, it still isn't printing

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