Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Welcome to JustAnswer, My name is ***** ***** I will be helping you today. I will do my best to get your issue resolved, quickly and effectively.
Do you think the issue here is, the fact it is a Chrome Book? They are totally different from Windows, and rather than use a hammer to crack the nut, we could maybe look at a replacement? Thank you Andy
As you have not replied, I am going to give you the best Answer/Explanation possible with the information you have given me.
I would suggest in this case that you install Windows, that you are fine with onto the Chrome OS.
If you sign into your Dell account here: https://www.digitaltrends.com/computing/how-to-install-windows-chromebook/
There is a listed process you can follow, it is account specific, and If you have any questions, let me know. I would be glad to help.
It has been my absolute pleasure to be able to assist you today. Please let me know if you need any further information, I'm always happy to help