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syseng
syseng, Information Systems Manager
Category: Laptop
Satisfied Customers: 10075
Experience:  Microsoft Certified Systems Engineer with over 18 years experience in configuration and troubleshooting
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Does my laptop need to be connected to my xl420 for me to

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Does my laptop need to be connected to my xl420 for me to ppen the program and work on some designs.
Assistant: I'll do all I can to help. How long have you been dealing with this?
Customer: I've only had my xl420 a couple of months
Assistant: Do you plan on doing the work yourself?
Customer: Yes I'm hoping to.
Assistant: Anything else we should know to help you best?
Customer: No just wa t to work on some designs but not to use my machine yet.

Hello,

My name is***** understand that you would like to use the design software without connecting the machine (XL420).

Unfortunately the software is designed to only work when the machine is connected to the computer.

The embroidery functions especially will not work without the machine connected even if you are not using the machine.

syseng and 4 other Laptop Specialists are ready to help you
Customer: replied 1 month ago.
Thank you.