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Ameen Khan
Ameen Khan,
Category: Laptop
Satisfied Customers: 7683
Experience:  Senior IT Support Specialist at Brookfield Asset Management
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I have connected my new k70 to my laptop as per the manual

Customer Question

I have connected my new k70 to my laptop as per the manual instructions I have ensured that the connection mode is msc but when I switch on the camera my laptop does not recognise it.
JA: Did you download all the necessary software to connect your camera to your computer (e.g. Canon EOS Utility)? Is your software the latest version?
Customer: i installed the software supplied with the camera. Why canon download for a Pentax camera?
JA: If you are using a USB cable, are you using the one that came with your camera or an aftermarket one?
Customer: the one supplied with the camera
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: No what do you mean by the camera expert
Submitted: 2 months ago.
Category: Laptop
Expert:  Ameen Khan replied 2 months ago.

Hi! My name is Ameen and I'll be assisting you. Secure Remote Assistance is NOT REQUIRED (But Helpful)

I am sorry you are having this concern, I will do my best to help you today.

To answer your question ->

​Follow the steps from this link below setup accurately

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Let me know if you have any follow up questions. I am here to help you.