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Richard
Richard, Computer Engineer
Category: Laptop
Satisfied Customers: 58343
Experience:  Over 15 years of consulting to the IT industry
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Number for toshiba chrome book tecnichian please, 4

Customer Question

number for toshiba chrome book tecnichian please
JA: Do you know the model of your Toshiba appliance? How old is it?
Customer: 4 years,CB30-B
JA: How long has this been going on with your Toshiba appliance? What have you tried so far?
Customer: difficulty getting google playstore apps
JA: Anything else we should know to help you best?
Customer: serial no.yf135727c
Submitted: 2 months ago.
Category: Laptop
Expert:  Richard replied 2 months ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Please disconnect the power cable to the computer then hold the power button in for 60 seconds then release.
Then connect the power cable, power it on and tell me how it now functions.
Please let me know the results.
Thank you