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Richard
Richard, Computer Engineer
Category: Laptop
Satisfied Customers: 58022
Experience:  Over 15 years of consulting to the IT industry
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The touchpad no loinger works on my toshiba. Satellite ref

Customer Question

The touchpad no loinger works on my toshiba
JA: Do you know the model of your Toshiba appliance? How old is it?
Customer: satellite ref c250-1K 2 years old
JA: How long has this been going on with your Toshiba appliance? What have you tried so far?
Customer: over a year I now use a mouse
JA: Anything else we should know to help you best?
Customer: I ave trien the F5 as per the quickstart and no seccess4
Submitted: 4 days ago.
Category: Laptop
Expert:  Richard replied 4 days ago.

Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please hold the FN button and with it held down, press F9

Does the Touchpad then work?

Please let me know.

Thank you

Customer: replied 2 days ago.
It still does not work
Expert:  Richard replied 18 hours ago.

ok, I want to do a system restore please.

To do this, close all programs.

Press the windows key (the one to the left of the left ALT key) + R and type in the run box that opens

rstrui

Press enter

Then follow the onscreen steps to choose a system restore and choose a date before this problem occurred.

Let it complete and tell me if it now functions correctly please