Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please hold the FN button and with it held down, press F9
Does the Touchpad then work?
Please let me know.
ok, I want to do a system restore please.
To do this, close all programs.
Press the windows key (the one to the left of the left ALT key) + R and type in the run box that opens
Then follow the onscreen steps to choose a system restore and choose a date before this problem occurred.
Let it complete and tell me if it now functions correctly please