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James K.
James K., Consultant
Category: Laptop
Satisfied Customers: 8830
Experience:  Technical Director of IT Company
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My laptop keeps telling me I am not connected to the

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My laptop keeps telling me I am not connected to the internet; in spite of this I can see emails. I tried to buy some stamps which went well until the final point of payment when the message came on : you are not connected to the internet. Why does my machine keep falling off the internet like this?

Hello

My name is James

Welcome to Just Answer, I am sorry your having a techincal Issue

I know these can Frustrating, I will be working with you to fix these issues to get you fixed up ASAP

Let me know when you are ready to continue

Cheers James

Normally a quick reboot of the router fixes this

Please Power off your Internet Router at the Power Socket

  • Then wait 2 mins
  • Power it back on
  • Restart the Laptop and connect and test please

Cheers James

James K. and 2 other Laptop Specialists are ready to help you
Customer: replied 1 year ago.
the problem seems to be especially connected to face book at the moment!