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VanHilton M
VanHilton M,
Category: Laptop
Satisfied Customers: 8141
Experience:  Computer Technician/ Sales Clerk at Roniel Jayectin
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I cant get into my toshiba laptop and when you put the

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i cant get into my toshiba laptop and when you put the charger on it switches off
JA: What's the model and Operating System (OS) of your Toshiba?
Customer: the model is toshiba portege r500 windows xp professional
JA: What have you tried so far with your Portege? Have you installed any updates recently?
Customer: no because i cant get into it
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: am i being charged for this call

Hi, I am VanHilton M Welcome to JustAnswer premium service, thank you for utilizing this service.

I will be assisting you to fix the issue you are having.

May I know what troubleshooting have you done?

VanHilton M and 7 other Laptop Specialists are ready to help you
Customer: replied 8 days ago.

Can you take off your battery and charge your laptop

Customer: replied 8 days ago.
sorry there is no charger

You need to test your laptop

Customer: replied 8 days ago.
we cant test it because we cant get into it

Where's your charger?

Customer: replied 8 days ago.
its not my laptop i am just helping a mate there was no charger

Okay, I am being honest about it by keeping your best interest in mind without beating around the bush. I suggest to bring your item to the nearest repair shop so that they can check manually the item. I hope things work great for you.

Customer: replied 8 days ago.
where is the nearest repair centre for toshiba my post code is nw1 9aj
Customer: replied 8 days ago.
thankyou for your help
can you send the nearest place adress please

Where your from?

Customer: replied 8 days ago.
nw1 9aj which is camden

Tell me exactly please

Customer: replied 8 days ago.
camden town northwest london
Customer: replied 8 days ago.
thankyou for your help have a nice evening.

Keep safe

Customer: replied 8 days ago.
thankyou bye

You're welcome