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Divyansh Pagaria
Divyansh Pagaria,
Category: Laptop
Satisfied Customers: 2842
Experience:  SAP CRM Consultant at Wipro
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I have lost my computer's main password. ASUS ZenBook using

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I have lost my computer's main password.
JA: Just to clarify, what device or product are you trying to access?
Customer: ASUS ZenBook using Windows 10
JA: What have you tried so far with your ZenBook? Have you installed any updates recently?
Customer: I have been trying to remember recently used passwords, so far without success
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no

Thank you for posting your question. My name is ***** ***** I'll be assisting you further. While I read over your message, is there anything else you'd like to add?

Customer: replied 15 days ago.
No

May I know do you see the reset password ***** on the sign-in screen?

Divyansh Pagaria,
Category: Laptop
Satisfied Customers: 2842
Experience: SAP CRM Consultant at Wipro
Divyansh Pagaria and 3 other Laptop Specialists are ready to help you
Customer: replied 15 days ago.
Which screen?

Hi, this is Tim, I noticed that you are requesting remote assistance, please use this link to start the session:
http://www.justanswer.com/remotedesktop/join.aspx?Session=4b690337-f9a0-49e2-a805-247e59ba398f

On that page you just need to click on the "I Agree" green button at the bottom, a file will be downloaded to your "Downloads" folder, you just need to open it.

Customer: replied 15 days ago.
Nothing seems to be happening....
Customer: replied 15 days ago.
Is anyone there?

Yes, I am available. Were you able to remotely connect to Ti?

Tim*