Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Thank you for posting your question. My name is ***** ***** I'll be assisting you further. While I read over your message, is there anything else you'd like to add?
May I know do you see the reset password ***** on the sign-in screen?
Hi, this is Tim, I noticed that you are requesting remote assistance, please use this link to start the session:http://www.justanswer.com/remotedesktop/join.aspx?Session=4b690337-f9a0-49e2-a805-247e59ba398f
On that page you just need to click on the "I Agree" green button at the bottom, a file will be downloaded to your "Downloads" folder, you just need to open it.
Yes, I am available. Were you able to remotely connect to Ti?