Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Answer support site. I am Rafi with 16+ years of experience and will try to do my best to help you today. I am sorry to hear that you are having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly. May I know what troubleshooting have you done?
Can I know how the issue started?
Thanks. This would indicate your hard drive has failed or the Windows OS is damage
You have to take it in to a computer repair shop, have them pull out the hard drive and have them test it. If the hard drive passes they will need to back up your files first and re-install Windows.