Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Thank you for contacting JustAnswer, my name is***** allow me a moment to review your previous chat conversation. I'll be happy to assist you further.I’m sorry you’re experiencing this problem. I understand how frustrating it must be. I’ll work on finding a solution.
Have you tried reinstalling the audio drivers?
Could you please share the computer's make and model number so that we can share the drivers?
okay, Could you please share the computer's make and model number so that we can share the drivers?
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The Audio Drivers have been identified as the source of the problem.
Reinstalled the drivers and verified that the audio is working properly.
The problem has been resolved, and the customer has confirmed that the audio is working properly.
You’re certainly welcome, my pleasure! Have a wonderful day and please don’t hesitate to contact us anytime. We’re always glad to help.