Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hi, I am Joseph. Welcome to JustAnswer. I'm reviewing your question now and will reply shortly.While you are waiting, please let me know if you would like toproceed via text, a phone call, or if you are interested in a remote connection.
I'm sorry you are having issues. From my understanding from the question, your Toshiba laptop touchpad has stopped working and you cannot locate it in device manager. Is that right?
There is an actual hot key on the keyboard that turns the touchpad on and off. Can you try pressing FN+F5 or Ctrl + F5 at the same time and see if that makes the touchpad work?
Please let me know when you have tried Ctrl+f5 and FN+F5 and if it fixes the issue.
Whenever you have a chance to try this to fix it please let me know. I will stand by and wait for a reply from you.
Thank you for that response. Can you now try CTRL+F5?
Thank you for that information. If CTRL+F5 doesn't work then we can move to remote service if you are interested in it.
Sure. I have one thing you can check in device manager if you like.
Sure. I understand if you don't have the time to work on it now. Let me leave you with this forum of users that have had a similar issue. There is something you can check in device manager that may help.
Here is the link https://ccm.net/forum/affich-689275-toshiba-satellite-mouse-pad-stopped-working
Is there anything else I can do today for your regarding your question?
It was a pleasure helping you today with your question. I hope you have a wonderful Sunday!
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