I assume that
their accounts department being lax, means that the accounts department did not
send the bill. In that case, they are most certainly not allowed to charge
I would raise this
as a formal complaint with the firm's Complaints Partner, I would tell
them that they are not eligible for the interest and, in view of the two-year
delay, you want them to give you time to pay at £X per month, failing which,
you will simply refer the matter to the Legal Complaints Service at the
Solicitors Regulation Authority as a breach of the service standard which you
could reasonably be expected to receive.
solicitors do not want complaints made to the LCS. I know of one firm which had
one similar to this and they were actually told to write the bill off and pay
the client compensation! Of course, I cannot guarantee that will happen. The
LCS do have those powers
Can I help
Please bear with me today because I
will be online and off-line with clients and other users and travelling
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The thread remains open.