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Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 32177
Experience:  Over 5 years in practice
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Hi there. Can you help me please. We moved into a new office

Customer Question

Hi there. Can you help me please. We moved into a new office which we rent at £6300 per quarter exclusive of utilities. We are freezing. The boiler broke down and there was no heating for 5 days. The staff here were provided with one electric radiator by the landlord and no other form of warmth whatsoever - literally in hats and coats and gloves.

The windows are all too small for the frames and thus any icy draft blows into the rooms. Today rain and snow has come into the main office and another room from the gaps in the frames. I have had to seal these with electricians tape, but it looks awful and is not effective. I'm literally shivering while writing this to you and so are the girls. The landlord refuses to do anything about this - do I have any rights?

Quite apart from anything else, the wastage of electricity is terrible - I have bought today 4 more electric heaters which are all spewing out heat, which is countermanded by the wind blowing in - I am sure the energy saving people would have a fit.
Submitted: 5 years ago.
Category: Law
Expert:  UK-Justice replied 5 years ago.
Thanks for your question, my name is Nic I will do whatever I can to help you today.

On what basis is the Landlord refusing?

How long are you tied in for?
Customer: replied 5 years ago.

He refuses to do anything about the windows which are too small for the frames and thus wind and rain blow through the gaps. The best he offers is to seal these up with grout but then we can't open them in the summer. Also we are tied in for 4 more years, we have been here for 1 year. The lack of insulation means that we are running electric heaters 24/7 and the rooms are still cold.

Expert:  UK-Justice replied 5 years ago.
What is it you want to achieve?