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Good evening Alex,
19th February 2012.
I have written 3 letters following on from each other
Tickets booked with Virgin Atlantic in UK, initially as economy but upgraded with air miles.
The £2,000 was spent on the runway at Heathrow before take off.
Yes, ironically my BA Amex card
Thank you Alex,
I have articulated my claim at length in writing and have spoken with a manager where I did the same verbally. I am ready to issue a summons.
Should I write to the credit card company and tell them of my intention?
In the facts required for the summons should I use the legislation details you put above?
You gave me advice earlier in the week.
I am now following your advice.
I do though require clarification.
When you say the credit card company are jointly liable, is this the card I paid for the original flight with, i.e. the economy fare/upgrade or the 32,000 paid to move to upper class?
It may be one and the same but still trying to clarify.
That makes sense, thank you.