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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 32086
Experience:  Over 5 years in practice
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OPODO (travel agent) transferred via card details the sum

Customer Question

OPODO (travel agent) transferred via card details the sum of £733.29 to santander,but I changed to a new bank by the time the transferred money took place my account had closed,some weeks later I contacted Opodo they stated Santander had the money,so both of them state they do not have this money,where is my money gone ?
Submitted: 4 years ago.
Category: Law
Expert:  Alex J. replied 4 years ago.

Thank you for your question and welcome to Just Answer.

Have you asked OPODO for proof of the transfer?

What was this money in relation to?

Did you give OPODO updated account details when you closed the account?

Kind regards