Yes, that is the attitude I would expect the insurance company to take and
quite rightly so. They have paid you out and it is not their fault if you have
spent the money on electricians who are incompetent. It has nothing to do with
You are therefore on your own with regards to getting the work done
My first suggestion would be to get another electrician to look at this job
and to say what is wrong and to provide a report. He will charge for that and,
provided there is something wrong, you are entitled to deduct back from the
I would actually get another price for correcting everything and you are entitled
to deduct that or, sue the electricians.
It really depends on whether these guys are going to carry on doing the job
and if not, who you get to do it. If you get someone else to do the job and
finish it, and they charge more than you were going to pay the original electricians,
you are entitled to recover the extra costs from the original ones.
At this stage in time, I would express my dissatisfaction and I would
certainly as the electricians for a copy of their indemnity insurance.
Ultimately, if this ends up in court, you have a claim under the Supplied
Goods and Services Act for Breach Contract
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