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Do we have any sort of case? We were under the impression that the contents of our garage were fully insured.......
No they have not - we need to know if an outboard engine was covered - they say no, and we say yes as we origionally took out cover for ALL garage contents!
Can you say categoricallyabsolutely 100% that the outboard motor was covered on the original policy?
How much is it worth?
we were let to believe that all contents of the garage were covered, that was the understanding that led us take that policy! Value of 3500 euros.
That doesn't answer the question. Do you mean that is what you were told when you took the policy out and haven't since been told differently.
If so, who told you that? Do you have it in writing?
Have you checked the UB terms and conditions and policy and policy schedule?
we have not been told differently......one company took over another and we expected our cover to remain the same. We did receive schedule but we dont remember being aware of any changes in cover.
That still doesn't answer the question.