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Alice H
Alice H, Solicitor/Partner
Category: Law
Satisfied Customers: 2850
Experience:  Partner in national law firm
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I have just sold a vehicle using ebay. I originally wanted

Customer Question

I have just sold a vehicle using ebay. I originally wanted to use Pay pal but having read some very worrying threads online, i want to change the payment method to cash on collection. Am i legally bound to use Pay pal once i have listed it as my preferred payment method?
Submitted: 4 years ago.
Category: Law
Expert:  Alice H replied 4 years ago.
Hello and welcome to Just Answer.

My name is Alex and I'm happy to help with your question today.

What payment method will you accept?
Customer: replied 4 years ago.

I want to accept cash on collection only

Expert:  Alice H replied 4 years ago.
Discouraging a buyer from using the payment method described in the listing is not allowed.

Also their T&C's state:

What if a seller wants to change payment methods?

"...Sellers can't require you to use payment methods that aren't allowed on eBay or weren't described in the listing. If a seller wants to change payment methods after a listing ends, you can still pay using one of the methods mentioned in the original listing..."

The eBay accepted payment policy sets out the relevant rules as follows:

Cash is not considered an acceptable payment method in any event.


Customer: replied 4 years ago.

Alex thank you for your answer, this bidder asked no questions throughout the auction and has not been in touch since it ended although it has only been 10 hours. I only found out after listing the item that paypal do not cover you for fraud, looks like I'm in trouble

Thank you again



Expert:  Alice H replied 4 years ago.
No problem. Please remember to rate my answer. Thanks!