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Joshua, Lawyer
Category: Law
Satisfied Customers: 26070
Experience:  LL.B (Hons), Higher Prof. Dip. Law & Practice
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I have purchased goods from QVC £151.48 and not received them,

Customer Question

I have purchased goods from QVC £151.48 and not received them, they say they have been signed for but they have not been delivered here?I have informed and followed their instructions and completed the forms and paperwork and phoned several times. However just phoned them again and they said they have not received the form back I sent on the 24/06/13. I only wanted the goods replacing. What are my rights if they say they will not replace or refund the goods. Can I take them to the small claims court and how much will it cost me.
Submitted: 4 years ago.
Category: Law
Expert:  Joshua replied 4 years ago.

Josh-2010 :

Thanks for your question. Please kindly RATE my answer when you are satisfied

Josh-2010 :

How did you pay please - cheque, credit card etc?