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Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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Good Morning, My name isXXXXX and Im the owner

Customer Question

Good Morning,

My name isXXXXX and I'm the owner of a courier company, I run a fleet of 11 vehicles in one single Insurance policy,this policy is for any driver over 21 as long is acting on my company behalf, couple of months ago I lend one of my vehicles to a friend of mine as a personal favor, but on the evening when I personally drop the vehicle to his home address the vehicle was stolen, and he didn't have even have the chance to drive it the following morning.
the Insurance company sent an investigator down to ask some questions about the theft of this vehicle, on his report he put down as if I was hiring the vehicle to my friend Eben i told him that is a personal friend and he was just gonna borough the van for a day with out charge.

Now the Insurance company is refusing to pay out the claim stating that i'm not a hire company and the vehicle wasn't gonna be use for business purposes and for that reason they won't cover it. This is very frustrating because I tried to do a favor to my friend but he didn't even touch the van. I was the last driver en charge.

Could you please tell me if you can help me with this claim against my Insurance company
Thank you Kind Regards XXXXX XXXXX
Submitted: 4 years ago.
Category: Law
Expert:  Ash replied 4 years ago.

Alex Watts :

Hello Carlos, my name is Alex and I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply as this is not an ‘on demand’ live service, but rest assured I will be giving your question my immediate attention upon return.

Alex Watts :

This is a question and answer site for information - we are unable to act or do work for you, but I can certainly give you legal advice if that is helpful to you?

Alex Watts :

Hello Carlos, are you there and able to respond?

JACUSTOMER-yblgxde5- : Hello good Morning Alex are you there?
Alex Watts : I am very well thank you Carlos