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Hello my name is Alex and I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply as this is not an ‘on demand’ live service, but rest assured I will be giving your question my immediate attention upon return.
Is your tenant in her fixed period or is she on a periodic tenancy please?
She has not signed a tenancy agreement, but the agreement was set up (but not signed) several years ago
What you can do is serve notice to quit. By law you have to give a minimum of 2 months notice.
For example if your tenant pays the rent on 15th of the month and you serve notice on 10th October, it would take effect from 15th October and they would need to leave by 15th December.
If you served notice on 16th October then it would take effect from 15th November and they would have to leave by 15th January.
If they refuse to leave then you can issue proceedings to claim the property back. You can do this either online at: https://www.possessionclaim.gov.uk/pcol/ or by completing form N5 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n005-eng.pdf
The Judge will then list the matter for hearing and decide whether or not to order possession. As you want the property back you arte entitled to it.
The Judge will then set a date for when they need to go by, if they do not then you can get a warrant of eviction and send in bailiffs.
Can I clarify anything about this for you today please? Alex