I moved in to a rental property in August 2012.
When I went to arrange my service suppliers, I requested that EON come across from my old property to supply the electricity and gas.
The electricity was fine but with the gas a company called Spark Energy appeared from know where to claim they were the gas supplier.
I tried to remove them and paid the outstanding amount, but EON could not transfer the service. This went on for about 3-4 months.
In the end I gave up spending my whole day on the phone to Spark Energy who were less than helpful.
Interestingly I sont have a tenancy contract that names them as the supplier or pshes me in any direction whatsoever as the letting agent do not use Spark Energy it was the agent before.
At present I have continually argued that without a contract there is no agreement of tariff and we are in a horse trade situation.
Spark Energy ignore all my emails and come back with the same rhetoric.
They have now passed my account to a debt collector who is suggesting under OFGEM regulations I am in contract with Spark Energy and they can decide the tariff ti charge me. My thoughts and opinions are meaningless.
Personally I think I have got them on this one.
I look forward to your comments.