Hi there, thanks.
The cause is condensation - the council inspectors have verified this already and there is no damp. Her opinion was the place was in good shape and condensation comes and goes, it just needs managed.
I have provided a de-humidifier from start, and stated it should be used, also invested previously in a good tumble dryer.
I believe they do dry washing in the property without that.
Having said this I am keen to make the condensation more manageable - and have instructed an electrician to upgrade the existing bathroom fan to one with more power and a humidistat / trickle flow so that moist air is continually removed.
So I feel I am addressing the current issue.
The tenant is indicating that he feels a previous problem was not resolved, mould and damp, so he was mis-sold the property ( rented) It was treated, redecorated with mould proof paint, and carpets shampooed, dehumidifier installed and tumble dryer.
I'm keen to make sure the tenant is keeping to his responsibilities of cleaning whilst recognising that yes, condensation can be difficult and am willing to invest to keep it to a minimum.
Tenant now says mould is causing eczema for his partner.
It was not the environmental health officer who visited but the regional maintenance surveyor - she indicated that yes condensation happens and it just needs cleaned with dettol.
I think I am doing all I can - am worried about this health issue.
Is there anything more you think I should do legally speaking?