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Under the Equality Act 2010 they have to consider all reasonable measures to be put in place.
It is against the law to discriminate.
If you believe that they have discriminated against her because she is disabled then there may be a claim
In that case you need to complain to the Equality Commission
They can investigate the matter for free
Their website is: http://www.equalityhumanrights.com/
For more information please also see: https://www.gov.uk/equality-act-2010-guidance
Can I clarify anything for you about this today please?