Alex Watts : Hello my name is XXXXX XXXXX I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply, but rest assured I will be giving your question my immediate attention upon return You do not need to wait here as you will get an email when I reply.
Alex Watts : How much do you think you have lost please.?
I have no idea as I do not know the value of the items - hence - why I went to an auction company i the first place.
My main question is - do they have a duty of care to keep a detailed list (as I did) of all items in their care belonging to me. Should they not keep a list of what is in what box if they pass the items on to a third party (which we were not aware of) so they can justify any sale figures. There were also various items that were too big to go in boxes that are not mentioned on the sheets.
Alex Watts : They have a duty under section 13 of the sale and supply of goods and services act 1982 to act with all reasonable ako
Alex Watts : All reasonable skil and care.
Alex Watts : Therefore in my view yes they should also have kept lists.
Alex Watts : Does this answer the question for you? They do have a duty
Thank you - that is what my head told me but having never dealt with an auction house before - I wasn't certain.
Alex Watts : Indeed.
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