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Hi - the toilets will (eventually) be fixed via the managing agents - they sent a plumber round last week only to call him off after he arrived because they had found out that the landlord had insurance through British Gas - who were due to turn up today to fix the problem but didn't.
We have called the agents on three seperate occasions to try to get this rectified because when I phoned the water company to register with them after moving in they told me that the property had abnormally high water consumption that had first been noted prior to our tenancy - it was clear to me that this was being caused by the cisterns, and this was subsequently confirmed by the water company who sent someone out to check.
Why did you not chase the agents continually to fix the toilets?
On each occasion they told us that they were in the process of resolving by going through the process that they had to follow - getting instruction from the landlord then instructing their repairs company to resolve. Calling continuously would not have changed this and we were told we had to follow this process.
How were they leaking? Was it running water because of a faulty valve?
Not were, are. I am not a plumbing expert so can only say what the person from the water company told us i.e. it is faulty cisterns
How much would it cost to fix each one?
Because of the process we have been told we have to follow (see above) we have not had the work priced ourselves. In any case, British Gas will be fixing shortly because of the landlord's insurance.
5-6 times not including mentioning it on the inventory. This has mostly been by phone but there are some emails relating to getting the issue fixed. I should point out this has happened in a relatively short period of time - we moved in on Jan 29th this year.