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Have you approached the Housing Association? If so, what have they said please?
The process is..........?
sorry been on mobile did a long message and it didnt go through. right start again i have had contact with the housing team since the incident last august. I have had meetings with the asbo team leader I asssume called Steven Knowles and my housing officer elaine mclaughlin. The last meeting i had with them which was only a month or two ago I was being told that the process for me will take a while as it wont be started properly until after the court case(end of this month -assailant a mr frankham charged with gbh).my case was assessed asnot being a priority by an independent assessor as it not being a priority for my family to be moved which i disagreed with and have contacted housing ombudsman, the first time a few months ago and yesterday as i am not being given correct it seems information or supported by the housing team or the asbo team. mp has been contacted but as stated before flooding occured and he was busy with other things.
Ok - you need to write to the Chief Executive and raise a formal complaint about how this is being dealt with and investigated.
They will consider this through their formal complaints process.
But this must be a formal complaint to the Chief Executive
Once you have their final response you can take the next step
Which is complain to the Property Ombudsman
They offer a free service and can investigate your complaint for free
Their website is: http://www.tpos.co.uk/
They will consider your complaint.
If they do not uphold your complaint then the final chance is Court.
You could issue proceedings against the Association.
Clearly there would be a cost element to this but if you won then you would get your legal fees back
Can I clarify anything for you about this today please?
okay this makes more sense i have already contacted the manager of radian a few times (my housing association) and the manager below him etc etc.but i will give this a go. and am i being slightly dense and is this chief executive the same person that would be running radian
The manager is no good.
Write (not email) to the Chief Executive.
okay i understand thank you
Can I clarify anything else?
no thats it i appreciate being told of other options that i have
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thank you for your help
All the best
I know i only have a few more days left to go but i am wondering if advice can be given about solicitors for people on benefits.Today I called the police about the assailant as he was at his wifes property. The police turn up and it turns out his bail conditions have been changed to help his (the police are telling me ex) wife move home. Afterwards we called back and were told this and was told to call a solicitor if we were unhappy. I was also informed that the sergeant put in some report that they are likely to get a call from a neighbour(me). I am being made to feel like im being a nuisance when in the past i have been told to report things when they happen to them- being reluctant to do it at times expecting this outcome. Any advice on legal ad type help