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Monday 7th April 2014. He initially advised to take the car for a diagnostic test and send him the report. He also said he will put a claim through and ask his inspector to inspect the vehicle when he receives the report.
When the report was faxed over, he started to make excuses. He initially said it was handwritten and would not accept it. I asked him to speak to the garage direct but he would not do so. I went to the garage and got the manager to speak to him. The manager asked him why he was not accepting the report - He then said he will send his inspector today to inspect the vehicle. I have rang him many times to ascertain when this inspector will come but he is not answering his phone. .
I believe the money is refundable?