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Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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Greetings. I am in the process of disputing the value of

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I am in the process of disputing the value of a deposit repayment request for a property previously rented (by me).

My question relates to unspecifid exit fees, payable to the lettings agent, and to unspecified fees in general.

In my contract with the lettings agent (not the AST agreement: 1 page, very light) no amount is specified, however it is stated that the figure is liable to change and can be requested at any time.

I had requested notification of this fee amount, but was not made aware of it until after the tenancy had ended, and the additional and unreasonable suggested deductions to the deposit had also been made known to me.

My question is whether this is legally enforceable, given that the agent could have invented any figure? If so, what is the upper limit for unspecified fees in contract law?

Alex Watts :

Hello my name is XXXXX XXXXX I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply as this is not an ‘on demand’ live service, but rest assured I will be giving your question my immediate attention upon return. There is no need to wait here, you will get an email when I reply.

Alex Watts :

Did the contract specify these fees etc?


No actual cost was specified, just that fees would apply on exit ("contact the office for our latest fees for this property").

Alex Watts : In law yes they can refer to other documents. Such as when you get a mortgage they refer you to their fees but does not give individual ones at that stage.
Alex Watts : But any charge has to be reasonable and properiotonate to the amount of work they have to do.
Alex Watts : Any charge which is not reasonable can be challenged by a court and it would be for them to show it was reasonable.
Alex Watts : So whilst the amounts in the main contract do not have to be specified,they still have to be reasonable.
Alex Watts : Can I clarify anything for you about this today please?

Apologies for the slow response! This is fine, many thanks for your help.

Alex Watts :

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