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Hello, my name is XXXXX XXXXX it is my pleasure to assist you with your question today. what reasons if any have you been given for the delay in providing a reference please
The supply agency has been asking for a reference for two months. They say they only received the request a couple of days ago. I phoned them yesterday, and they said they would do it, but they haven't. I'm concerned because I've been waiting for a reference for two months. I understand that a company is not under obligation to provide you with a reference, but I'm wondering if they've already provided a reference to another company can I be reassured that they will provide another one.
OK thank you, XXXXX XXXXX it with me. I am in a tribunal today so will prepare my advice during the day and get back to you this afternoon. There is no need to wait and you will receive an email when I have responded. Thank yo
They've just sent through a reference.
Yes this is the case. Thank you in advance for arranging a refund.
no problem, request has been sent to customer services, no need to reply to this message.