Hi Clare, we have received today for the first time, (Friday May 16th), copies of letters, all addressed to our current home, which we have not previously seen, which were allegedly written on 28th January, February 25th and April 13th 2014 . These are all identified as "Assessment of Charge", then a separate document, "Agreement for the Payment of Care Home Fees" dated February 10th 2014, but this bears the signature of my aunt! This is, in my opinion, underhand, and obtained under false pretences, since my wife and I have Power of Attorney for Mrs Johnson's Financial & Medical affairs, yet we were not advised of the "meeting" to sign this document, and subsequently we were not there when it was signed, and it has, actually, been tampered with. The date has been altered from the 10th to the 12th of February 2014. We applied in February for Aunt Pauline to receive help with the costs of care, and were told that the first 3 weeks would be free anyway, since she was placed there with no advanced notice and without our consultation because the hospital needed her bed. As yet, we have received no word regarding a decision, and presumably no-one has been paying for her care, since the Service Provider, Agincare, has sent the bills to us for payment as if we were "Private Customers". As an 86-year-old widow, we believe her treatment in this matter has been appalling, and would consider her assessment to be inaccurate, based upon her circumstances.
Regards, XXXXX XXXXX